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Privacy Policy

Welcome to Sip & Serve. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our bar services, or communicate with us.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us when you make an enquiry, book a service, or contact us. This includes:

  • Contact Data: Name, email address, phone number, and physical address.

  • Event Details: Date, location, guest count, and specific service preferences for your event.

  • Usage Data: IP address, browser type, and how you interact with our website (collected automatically via cookies through our website platform).

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2. How We Use Your Information

We use the information we collect to deliver an exceptional hospitality experience. Specifically, we use it to:

  • Respond to your enquiries and process bookings.

  • Coordinate and deliver our mobile bar services for your events.

  • Send invoices, receipts, and important service updates.

  • Improve our website functionality and user experience.

  • Comply with any legal or regulatory obligations.

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted entities necessary to run our business, such as:

  • Service Providers: Website hosting platforms (like Wix), payment processors, or IT support.

  • Legal Authorities: Only if required by law or to protect our rights, safety, and property.

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4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

 

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

  • Request access to the personal information we hold about you.

  • Request the correction of any incorrect personal information.

If you wish to exercise these rights, please contact us using the details below.

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6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last Updated" date at the bottom of this page will indicate when changes were made.

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7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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Last Updated: June 24, 2026

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